Hacked, broken, white-screened, or painfully slow. I diagnose it free, quote you a fixed price, and fix it — usually the same day. If I can’t fix it, you don’t pay.
Blank page, fatal error, site completely offline. Every hour costs you customers. I diagnose it, fix it, and make sure the same thing doesn't happen again.
Malware removal, security hardening, firewall setup, and Google blacklist removal. My cybersecurity training means I remove the threat and close the door behind it.
An 8-second site loses visitors before they see your offer, and Google ranks it lower. I tune WordPress to load in under 2 seconds.
Update wrecked your layout? Contact form silently eating leads? "Not secure" warning scaring people off? I trace the root cause and fix it properly.
I’m not an overseas support ticket. I’m a certified web developer with
cybersecurity training, and I answer my own phone.
Formal web development certification plus cybersecurity training. Most WordPress fixers can't clean a hacked site properly — I can.
I live and work in Ottawa. My reputation in this city is my business. You'll always be able to reach me, and I stand behind every fix.
Free diagnosis, fixed quote before work starts, full backup before I touch anything. If I can't solve it, you don't pay.
Call, email, or send the form — even if all you know is "something's broken." I'll figure out the rest.
I inspect your site and tell you what broke, why, and what the fix costs — before any work starts.
Most issues are resolved same day. You get a plain-English report of what happened and what I did.
Most emergencies are resolved the same day. White screens and fatal errors usually take 2–3 hours once I have access. Hacked-site cleanups typically finish within 48 hours, because proper malware removal means scanning every file and the database, not just deleting the obvious. I give you a realistic timeline before I start — not an optimistic one.
Diagnosis is free, and you get a fixed quote before any work begins. Hourly troubleshooting is $85/hr, full emergency rescue is $250 flat, security cleanup starts at $200, and care plans are $100/month. There's no meter running while you decide, and if I can't fix the problem, you don't pay.
I need an administrator account, and for hacked-site work usually hosting or FTP access too. The safe way: create a fresh admin account for me instead of sharing your own password, then delete it when the job is done. I take a full backup before touching anything, so your site can be rolled back at any point.
Yes — most of my work is on sites someone else built, including plenty where the original developer stopped answering emails. Any WordPress site, any host, any theme or page builder. You don't need to rebuild or migrate anything for me to help.
No. I back up your files and database before any change. Where the risk warrants it, I work on a staging copy and push the fix live only once it's tested. Your posts, pages, products, and customer data stay intact — and if anything goes sideways, the backup puts you right back where you started.
